To be honest, I first learned about user-centered design through the work we've done here at the press.
However, as I continue to research the best practices of incorporating the customer clearly and concretely into our work, I've come to realize that we are not alone in using this particular approach. Further, the number & caliber of corporate powerhouses that have embraced this philosophy and understand the value of incorporating these principles is worthy of noting.
Take a look at how HP, a multi-billion dollar company, simplifies the user experience.
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